I have always found that Dr. Kaufman and his staff are always friendly and professional. If I ever have to cancel an appointment they try very hard to get me in as soon as there is an opening. All of the work done has been quality work and all of the professional care advice they have given me has worked. They care about the overall health of their patients which makes me feel like nothing is overlooked. They explain everything clearly before they do anything and listen to any questions I might have. I know if I have an emergency, I can count on them to make time to see me and take care of it.